Excellent police dispatchers must continually improve their skills and keep current with evolving trends. This course helps experienced law enforcement dispatchers take their abilities, knowledge, and performance to the next level. Attend to learn about the dispatcher's role in specific crucial situations such as handling increased radio traffic, ICS events, SWAT/Negotiator calls, civil disturbances, and active assailant events.
Through this course, you not only learn vital information about the evolution of your profession, but also learn to anticipate field unit requests, and prepare to successfully handle large- and small-scale events while maintaining public welfare and field responder safety.
Excellence in Dispatch Certificate:
This course is a part of NENA’s Excellence in Dispatch (EID) Certificate. 9-1-1 professionals that complete this and at least two other EID courses within two years will receive the certificate. Click here to learn more.
A few things to consider when registering for an ILO course:
• Each attendee must have their own laptop/computer. Multiple students cannot share computer.
• Use the Zoom link that is sent to the registered email.
• You should have a strong internet connection.
• Have a quiet room, so you can devote your full attention to the course, with no distractions.
• There are a limited number of seats available, so please notify as soon as possible if you can no longer attend.
This course has a cost of:
• 155$ for NENA-Members.
• 215$ for Non-Members of NENA.
Online registration is available until October 31st.
This event will start at 10 am (EST).
To register for this event, click here.