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NENA Standards: Address Points and Boundaries GIS Basics for the Public Safety Professional COVID-19: Maintaining Operations Remotely (On-demand)Strategic Planning for Public Safety Agencies (On-demand)GIS Data & NG911 Readiness - Exploring Strategies, Dispelling Misconceptions Coping with a pandemic: embracing flexibility and mobile technology for the “Next Normal”The 5G Horizon: What Government Needs to Do Today to Be Prepared Tomorrow Emergency Comms during the Pandemic Taming 911 Turnover: Strategies for Success Optimizing PSAP Staff Performance & Reducing Turnover Top 911 Challenges with Incident Intelligence Analytics Why Real-time Performance Metrics Matter