NENA | ILO | Liability Issues in the 9-1-1 Center

Miércoles, Noviembre 16, 2022 - 10:00 al 16:00

9-1-1 center personnel face exposure to legal liability both inside and outside the workplace. While some of this is unavoidable due to the nature of the job, training and illustration of potential pitfalls can serve to minimize potential risk. Drawn from real-world experiences, this course provides practical suggestions on limiting PSAP personnel and 9-1-1 center liability. Attendees will hear about the concepts underlying legal terms like "liability,” "damages,” and "immunity.”

Lessons learned from court cases will be used to provide examples of procedural violations that formed the basis of lawsuits against PSAPs. Finally, the concept of privacy in the dispatch center will be evaluated from a constitutional perspective and in light of the many rules governing the confidentiality of medical information.

A few things to consider when registering for an ILO course:
• Each attendee must have their own laptop/computer. Multiple students cannot share computer.
• Use the Zoom link that is sent to the registered email.  
• You should have a strong internet connection.
• Have a quiet room, so you can devote your full attention to the course, with no distractions.
• There are a limited number of seats available, so please notify  as soon as possible if you can no longer attend. 
This course has a cost of:
• 155$ for NENA Members.
• 215$ for Non-Members of NENA.
Online registration is available until November 11th.
The event will start at 10 am (EST)
To register for this event, click here.