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Response 2020: The Future of 9-1-1

Thursday, September 17, 2020 - 09:00 to Friday, September 18, 2020 - 12:45

The Future of Mapping for Telecommunicators and First Responders
9:00 AM  9:30 AM

Speaker: Brooks Shannon, RapidDeploy
Location matters. Understanding the location of callers and resources is critical to providing fast and accurate response. Accurate maps and locations are a necessity to help telecommunicators and responders understand where the locations are and what surrounds them. Learn what the future holds for mapping and GIS in emergency response and discuss how trends in wireless location accuracy and NG9-1-1 will enrich and improve public safety mapping like never before.

Funding Technology Transformation
8:00 AM  8:30 AM

Speaker: Jason Fuqua, RapidDeploy
Every state and local public safety leader should be prepared to leverage creative funding strategies in order to be able to invest in the most innovative technology solutions available to them. In this session, we will share case studies of how agencies have been able to tap into dollars through grant opportunities and state/federal public safety legislative initiatives.

Coming Soon to Eclipse Analytics
8:00 AM  8:30 AM

Speakers: Mandana Varahrami & Alberto Vargas, RapidDeploy
Calling all data junkies! Get a sneak peek into RapidDeploy's Eclipse Analytics' product roadmap and new features. Learn how analytics can improve 9-1-1 call processing times, call routing and staff performance.

Scale to Win with One Common CAD Platform
9:00 AM  9:30 AM

Speaker: Ryan Chandler, RapidDeploy
It’s increasingly important that state and regional 9-1-1 organizations are prepared to scale their CAD systems in order to drive real-time situational awareness across the region. In this session, Ryan will discuss how leveraging Multi-Agency & Multi-Discipline Workflows have enabled their region to add more agencies rapidly onto a common CAD platform.

Within the Trenches Presents - Imagine Listening & Open Mic
12:00 AM  1:00 PM

Speaker: Ricardo Martinez II, Within the Trenches podcast
To register:
On August 24, 2016 the #IAM911 movement was born. Thousands of dispatch stories have been shared. In this session, dispatchers will get the chance to read their own stories to the attendees or they may write them down and have them read for them. This will be a live audience podcast episode that will be shared to over a half million listeners. The first half known as Imagine Listening will be emotional but the second half of this session, “Open Mic”, will be full of laughter as we share outrageous bloopers from our individual 9-1- 1 experience. Attend, join the movement and share a story…