1. Lessons Learned: How COVID-19 has impacted COOP Plans

As the COVID-19 pandemic has shown, continuity-of-operations plans (COOP) are essential for agencies providing mission-critical, lifesaving services to their communities. Hear from agency leaders and MCP subject-matter experts as they discuss how having a COOP in place has helped them navigate the COVID-19 pandemic, the changes they made to keep staff safe while maintaining operations, and the lessons learned along the way.
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