In emergency situations due to natural phenomena, accidents, medical emergencies, or the commission of an offense threatening people’s physical integrity, life and property, an immediate, efficient, and adequate response is expected from the State, through their Emergency and Security Systems.
The Emergency Number is a direct channel of assistance to the population that may be assisted by one or more first responders. Through this type of emergency line, a large volume of calls is answered, each one with its own characteristics and importance. One of the main problems in the management of Emergency and Security Systems is the high number of inappropriate calls received.
The misuse of the Emergency Number obstructs the effective and efficient provision of emergency services. Additionally, the unnecessary deployment of resources generates considerable economic costs for the Emergency Systems, including utilities, transportation, telecommunication, expenses, operational personnel expenses, and depreciation, among others. Moreover, it contributes to the mental and emotional strain of those who work in the emergency and security response services.
Given the scale of the problem and its impact, the 2022 STG-ESS Second Virtual Discussion
will focus on understanding, reducing, and preventing the misuse of the emergency number.
This event will take place:
Thursday October 27, 2022, from 2:00 pm to 4:00 pm (Washington, DC, U.S.A.)
Friday October 28, 2022, from 9:00 am to 1:00 pm (Washington, DC, U.S.A.)
To learn more about this event click here.