Comunidades Virtuales | Virtual Communities


Diciembre 05 2022

This course is a primer in disaster planning to help 9-1-1 professionals prepare for and survive calamities that can cause disruptions to PSAP systems and failures in overall PSAP operations. The class focuses on what employees of a 9-1-1 center can do before, during, and after catastrophic events to ensure they are able to provide continuous service.

Attendees will examine the three primary concerns in PSAP Operations, facilities, personnel, and equipment. Additionally, the class will address the backup procedures that PSAPs can implement and utilize in their effort to mitigate the impact of system failures. This offering employs a straightforward, nontechnical approach, and provides both supervisory and non-supervisory PSAP personnel with the tools they need to help their PSAP withstand disasters.
A few things to consider when registering for an ILO course:
• Each attendee must have their own laptop/computer. Multiple students cannot share computer.
• Use the Zoom link that is sent to the registered email.
• You should have a strong internet connection.
• Have a quiet room, so you can devote your full attention to the course, with no distractions.
• There are a limited number of seats available, so please notify as soon as possible if you can no longer attend.

This course has a cost of:
• 155$ for NENA-Members.
• 215$ for Non-Members of NENA.
Online registration is available until November 28th.
This event will start at 10 am (EST).
To register for this event, click here

Enero 16 2023 al Enero 19 2023

The NENA NG9-1-1 Standards & Best Practices Conference is an interactive, informative, attendee-driven event where you not only learn about the standards that are spurring the development and implementation of NG9-1-1 technology and operations best practices, but also create the guidelines, resources, and documents that enable NG services, systems, and PSAPs to reach their full potential.
With your peers from across the 9-1-1 universe, you’ll discuss and work to address the most pressing issues facing 9-1-1, including: recruitment, hiring, and retention; GIS and NG-data needs; location services and accuracy; culture; interoperability; telecommunicator SOPs; real-time text; transition planning; cybersecurity; multimedia messaging and accessibility; training; wellness and resiliency; the evolution of 9-1-1 center supervision and management; and more!


Your sponsorship of this event ensures visibility with public safety’s most dedicated and forward-thinking audience. A limited number of presentation opportunities are also available. Email for more details.

To register for this event click here.