The Resilient 911 Professional

In this book, you will find several chapters with stories about people who have been touched by the 9-1-1 dispatch profession. Some of these people are, or have been, dispatchers themselves. Some are therapists, scientists, and even medical doctors. There are directors, and those who have served in the military. The chapters cover many facets of a world that deals with trauma on a daily basis. This is a 9-1-1 guide to help professionals survive and thrive in the 9-1-1 world.