A Crisis Intervention Team (CIT) program consists of law enforcement officers who receive intensive, specialized training on dealing with individuals with mental illnesses or other behavioral disabilities. Because telecommunicators are usually the first point of contact before help arrives on scene, mental-health-disorder awareness is crucial, as is the ability to work effective with CITs.
Attend this webinar to learn:
The basics of how Crisis Intervention Teams work;
The telecommunicator’s role in the de-escalation process; and
New laws that are changing how calls regarding mental-health crises are handled and dispatched.
This Webinar is brought to you by GeoComm.
Presenter:
Ariana Kitty, ENP – Northwest Central 9-1-1 System (IL)
