NENA | Making a Real Connection: Critical Elements in Training

There are vast misunderstandings across the 9-1-1 industry regarding the true nature and power of training, as well as the role of the trainer.
In this Webinar, participants will gain a fresh perspective on training and learn:
• The role of training as part of a system;
• One of the most important and overlooked functions of a trainer; and
• How to improve your training program – regardless of who the trainee is.
Presenter:

• Joe Serio – The 360 Dispatcher

Webinar starts at 3:00 pm (EDT)
FREE for NENA Members
More information: